FAQ (Frequently Asked Questions)
General Questions:
We accept the following payment methods:
- Visa
- Mastercard
- Credit Card (in general)
- American Express
- Paypal
- Klarna
- Stripe
- Amazon Pay
Yes, your payment informations and personal data are secure and can be used without any problems. Our site is SSL certified and your personal data is encrypted. We use Woocommerce as our store system, which offers secure encryption and unparalleled customer security.
Yes, we normally wait 2 hours to process a new order. Therefore, it is important that you email us at support@bubble-slides.com within 2 hours of your purchase if you wish to cancel or change your order and include your order number and full name in the email. From 2 hours after receiving your order, it may be that your package has already been dispatched and is on its way to you.
Indeed! Simply track your order with the tracking number from your shipping email on our ‘Track My Order’ page.
If you are not completely satisfied with your order or wish to return it for any other reason, you can easily do so within 30 days of receiving your order. Learn more about it on our Returns And Exchanges page.
In the event of a return, it is best to contact our customer service directly by e-mail and ask for a refund. You can find more information on our Returns and exchanges page.
You can contact our customer support team via email. For more detailed information and contact options you can also visit our contact page.
Yes, we offer international shipping. Our primary shipping country with the fastest delivery time is the USA (5-10 business days), but we also ship to Europe, Canada and the rest of the world.
The exact shipping times for the specific countries and further information on the shipment can be found on our shipping and delivery page.
No, we do not currently offer gift cards. However, you are welcome to sign up for our newsletter. There we would send an announcement by e-mail as soon as we offer gift cards.
If our FAQ page has not answered your question, you can always send us a direct email with your question (to support@bubble-slides.com). Our customer service will answer you within a few minutes to a few hours.
Questions About Our Bubble Slides:
Bubble slides are unique slides specially developed by us. They are also called golf ball slides because of their bubble-like appearance. Not only do they look cute, fun and unique, their soft sole also gives you the feeling of walking on clouds.
Yes, the terms bubble slides and golfball slides mean the same thing. Other names (which also mean the same thing) are bubble slippers, bubble sandals or bubbly slides.
Yes, the slides are unisex and can be worn by both men and women. Just pay close attention to the sizing instructions on our product pages. There we have listed separate sizes for US men and US women.
Yes, they are true to size. You can confidently order your regular shoe size. Our product pages also show the sizes for american women, american men and the unisex european size.
Our slides are made from vegan, high-quality and environmentally friendly EVA foam, which is also water-repellent. This ensures the longevity of the slippers and the soft sole.
The best and safest way to ensure the highest durability is to clean your slides with a wet, lukewarm cloth and soap. Theoretically, you can also wash your bubbly slides in the washing machine, but we do not recommend this.
Yes, of course 🙂
Our bubble slides are super comfortable and can be worn all day without any problems. We only recommend wearing sturdy shoes for sports and outdoor activities.
In any case! The bubble slides especially help people with foot problems, aching heels and joints. The bubble-shaped patterns stimulate your feet and target important acupuncture points, which leads to more relaxation and less stress.
It also stimulates blood circulation in your feet.
And they look fancy too! 🙂
We currently offer 6 main colors for our classic style bubble slides. These include sand beige, midnight black, steel blue, pastel pink, coral orange and forest green.
Our limited editions often have mixed colors with multicolor patterns.
Yes, bubble sandals are water-repellent and many of our customers take them on vacation, especially to the pool and beach.
Just a note: The slides should not be left swimming in the pool for hours as this can cause the color to fade.
Our bubblye slippers are very robust and durable. Under normal circumstances, they will last for several years. Thanks to the carefully selected materials, they are stretchy and robust and super soft at the same time.
You can of course also wear your bubblies during sports activities, but we recommend wearing proper sports shoes. Our bubble slides are designed more for relaxed walking.
As they are relatively easy to clean and robust, you can store your slides virtually anywhere. Nevertheless, we recommend storing the shoes where the sun doesn’t shine all the time, as the color can fade a little over a longer period of time.
Totally! Whether you prefer to wear your slides with or without socks is entirely a matter of taste and what you find most comfortable.
At the moment we only offer bubble slides in adult sizes (starting at: 3 – 4 men and 4.5 – 5.5 women (US sizes)).
Yes, they are 100% vegan. The slides are made from vegan EVA foam.
Our bubble slides were primarily created for warm weather, but you can definitely wear them in cold weather too. As an alternative for cold days, you can also check out our bubble shoes. These are equipped with warm vegan fur that keeps your feet nice and warm while still maintaining the classic bubble style.