Returns & Exchanges Policy

Introduction

At Bubble Slides, we want to ensure that you are completely satisfied with your purchase. If you are not entirely happy with your bubble slides, bubble shoes or shark slides, we offer a straightforward and hassle-free returns and exchanges process.

Returns Policy

Eligibility for Returns:

  • Items must be returned within 30 days of delivery.
  • Items must be in their original, unworn condition with all tags attached.
  • Proof of purchase is required for all returns.

Non-Returnable Items:

  • Gift cards
  • Items marked as final sale

How to Return:

  1. Contact Us: Email our customer support team at support@bubble-slides.com with your order number and reason for return.
  2. Receive Return Authorization: Our team will provide you with a return authorization and instructions on how to send your item(s) back.
  3. Ship Your Item: Pack the item(s) securely and ship them to the address provided. We recommend using a trackable shipping service.

Refund Process:

  • Once we receive and inspect your return, we will notify you of the approval or rejection of your refund.
  • If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 7-10 business days.

Exchanges Policy

Eligibility for Exchanges:

  • Items must be exchanged within 30 days of delivery.
  • Items must be in their original, unworn condition with all tags attached.
  • Proof of purchase is required for all exchanges.

How to Exchange:

  1. Contact Us: Email our customer support team at support@bubble-slides.com with your order number and details of the item you wish to exchange.
  2. Receive Exchange Authorization: Our team will provide you with exchange authorization and instructions on how to send your item(s) back.
  3. Ship Your Item: Pack the item(s) securely and ship them to the address provided. We recommend using a trackable shipping service.
  4. Receive Your New Item: Once we receive your item, we will process the exchange and send out your new item. We will notify you once your new item has been shipped.

Defective or Damaged Items

If you receive a defective or damaged item, please contact us immediately at support@bubble-slides.com with your order number and a photo of the defect or damage. We will arrange for a replacement or refund as quickly as possible.

Contact Us

For any questions or concerns regarding returns and exchanges, please contact our customer support team:

Email: support@bubble-slides.com

We are here to assist you and ensure a smooth and satisfying shopping experience.

Conclusion

Thank you for choosing Bubble Slides. We are committed to your satisfaction and aim to make our returns and exchanges process as simple and convenient as possible. Shop with confidence knowing that your satisfaction is our top priority.